Career
Career
Branch Manager

We are looking for a results-driven Branch Manager to lead overall branch operations, drive business growth across gold loans and retail loan products, and ensure strict compliance with company policies and regulatory standards. The role involves leading and motivating the branch team, delivering exceptional customer service, maintaining portfolio quality, and coordinating closely with credit, operations, and collections to ensure smooth and efficient branch performance.

  • career-info-1 Full Time
  • career-info-1 8+ years experience
  • career-info-1 Thiruvananthapuram, Kerala
Requirements
  1. Graduate
  2. Experience working in financial institutions.
Key Responsibilities
  1. Lead overall branch operations, driving business growth for gold loans and other retail loan products while ensuring policy and regulatory compliance
  2. Manage branch staff, set targets, monitor performance, and ensure high standards of customer service
  3. Oversee portfolio quality, customer escalations, audits, and coordination with credit, operations, and collections teams
logo